Frequently Asked Questions
Everything you need to know about shopping with Obelia’s the Label.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return and exchange policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached. Please note that sale items are final sale and cannot be returned.
How do I find the right size?
Each product page features a detailed size guide. As our fits can vary between collections, we recommend checking your measurements against our chart or contacting our support team for personalized advice.
Do you ship internationally?
Yes, Obelia’s the Label ships worldwide. International shipping rates and delivery times are calculated at checkout based on your destination country and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How should I care for my Obelia’s garments?
To ensure the longevity of your pieces, we recommend following the specific care instructions on the internal garment label. Most of our delicate fabrics require a cold hand wash or dry cleaning.